Category Archives: metrics

Build better templates and improve your life

A bold statement? Perhaps. But if you use effective templates in your projects and operational activities, you can save hours of work each week.  And who couldn’t use a few free hours each week? Most templates are set up with … Continue reading

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Do you really need a Project Management Office? (PMO effectiveness metrics)

Why do you have a Project Management Office? What do they do? What value do they add to the company?  Is that their opinion or the business’? If you have a clear definition of your PMO, go and ask some … Continue reading

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How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading

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Manage Your Portfolio of Problems Part 1

Does your team and organization suffer from numerous problems and issues?  Do more issues crop up each time you try to solve something? Managing your problems as a portfolio may help you. One of the keys to improving your team … Continue reading

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Managing Suppliers Effectively to Deliver Your Project Objectives – Quality and Assessment

I was recently asked about an effective method to manage multiple suppliers on a project.  The client had a number of potential suppliers to engage and wanted to know the best approach to ensure the suppliers deliver what was required. … Continue reading

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Improve project efficiency and effectiveness by dealing with quality part 2

OK, so once you have defined the quality activities required for each deliverable, you are now in a position to start identifying quality requirements for the deliverables – hardware, software, documents, scripts. This is where many projects really fall down … Continue reading

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Improve your business with Methodologies, procedures and frameworks

Do you have a methodology in your business? A framework? Procedures? Does it matter? When methodologies are first deployed there is a flurry of activity where everyone is trained and then set loose upon an unsuspecting world with binders under … Continue reading

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Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading

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Filed under agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates

Compliance versus Support – The Chicken and the Egg

To bring some structure and consistency to projects (and business processes in general), audits or QA checks/gates are often performed to assess current practices and to enforce consistency.  But in one of the great ironies, it is often necessary to … Continue reading

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Getting Started In Risk Management

A client recently described an interesting situation – she had purchasing the new ISO31000 risk management standard, she had done the training with her team, conducted a risk identification and assessment workshop, and done the analysis and prioritization.  Yet no … Continue reading

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Filed under alignment, attitude, CMMI, Effectiveness & Efficiency, improvement, ISO31000, manager, method, metrics, organization change, PMO, project management, risk