Category Archives: ROI

When to resign and find a better company

Why resign?  It depends on what matters to you.  Many people join the company but leave their boss.  How much does your manager matter? There are loads of books, presentations, articles, websites and standards on building and maintaining a continually … Continue reading

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Filed under alignment, attitude, Effectiveness & Efficiency, executive, improvement, leadership, manager, organization change, people, problems, process improvement, ROI, software quality, startup, strategy

Project Performance KPIs – PMO Effectiveness

Rather than some tirade on why metrics are so great for projects, let’s just list some critical ones: Schedule – Planned vrs Actual – preferably via Earned Value Functional – % designed, implemented, tested, released Delivery on Time – Milestones … Continue reading

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Filed under alignment, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, KPI, method, metrics, people, PMO, problems, project management, risk, ROI, software quality, templates

Difference between Efficiency and Effectiveness

I get asked from time to time about the difference between Efficiency and Effectiveness. Of course, there’s the old saying of Efficiency between doing things right and Effectiveness is doing the right things. But it’s easier to understand via an … Continue reading

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Filed under alignment, Effectiveness & Efficiency, improvement, innovation, KPI, metrics, problems, process improvement, ROI

Experiences Reviewing KPI/metric Efficiency Part 2 of 2

C. What data is collected automatically (including tool integration) The only data collected automatically was the defects.  A Microsoft Access based tool was used to record and track defects encountered on the project. Everything else was recorded on paper and … Continue reading

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Filed under alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, PMO, problems, process improvement, product quality, risk, ROI, software quality

Experiences Reviewing KPI/metric Efficiency Part 1 of 2

I’ve spoken a lot about metrics in the past and I was asked by a client to go through the steps involved in reviewing the efficiency of metrics with examples. Using our checklists is cool, but he also wanted some … Continue reading

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Filed under alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, process improvement, product quality, risk, ROI, software quality

Improve Your Business With A Quality Management System Review

Once in a while it’s good to review your quality/business management system (structure, processes, requirements, etc) – we’ll focus on processes for the moment.  The relevance of processes is critical.  They must be useful to your staff, customers, partners and … Continue reading

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Filed under alignment, appraisals, audits, CMMI, improvement, ISO9001, KPI, method, metrics, organization change, people, PMO, problems, process improvement, product quality, risk, ROI, strategy, templates

Peer Reviews Improve Product Quality and Project Delivery

Shock! They actually work! Peer reviews are an effective tool to improve the quality of deliverables – be they documents, code, tests, presentations, etc.  Yet they are still not used in many companies. Why not? People don’t have the “time” … Continue reading

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Filed under CMMI, defects, improvement, ISO9001, KPI, method, metrics, organization change, peer reviews, people, problems, process improvement, product quality, project management, ROI, software quality, Uncategorized

Reviewing Efficiency & Effectiveness Of Your Company KPI/Metrics Program

Most companies collect various metrics.  But are they the best ones to collect?  How do you know if you are getting good value for the effect expended in collecting and reporting KPIs/metrics? You can use this list to get a … Continue reading

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Filed under alignment, appraisals, CMMI, defects, improvement, innovation, ISO9126, KPI, metrics, PMO, ROI

Imagine a Simpler Process

A client recently pointed out to us that we have a recurring theme in our blog posts recently – that of simplifying processes.  This is not surprising as it’s one of our prime company service offerings. Even in a time … Continue reading

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Filed under agile, alignment, improvement, innovation, ISO9001, method, organization change, people, PMO, problems, process improvement, product quality, ROI, software quality, strategy, templates

Project Reviews and Alignment With Strategy

How often do we see project healthchecks, appraisals, assessments, audits, reviews, and company breathalyzers where the results are praised by management and then shelved.  Perhaps even with the best of intentions: Management didn’t agree with the findings They didn’t have … Continue reading

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Filed under agile, alignment, appraisals, audits, CMMI, improvement, innovation, method, organization change, people, problems, process improvement, ROI, sales, startup, strategy