Tag Archives: BPMN
The shield of process improvement
One of the more precarious traits of organisations with well-established quality systems (procedures, work instructions etc) is that of using process as a shield. The quality system is in effect being used against itself. When asked why they perform a … Continue reading
Filed under agile, BPMN, CMMI, improvement, method, people, problems, process improvement, software quality, templates
A Bubblepoint view of Agile, CMMI and other quality improvements
At Zenkara we’ve seen many companies who have tried improvement after improvement year after year. Many of these have been applied in parallel e.g. CMMI and ISO9001, CMMI and 6 Sigma, Lean and EFQM and GQM. Yes after a time … Continue reading
Filed under agile, CMMI, improvement, people, problems, process improvement, software quality
People versus Process (or management versus models)
The best models, methods, techniques and tools in the world will simply not make up for great and enthusiastic staff. Many managers are always looking for the next best tool or model (look at the big deal being made with … Continue reading
Filed under CMMI, improvement, people
