Tag Archives: how to measure software quality

03/10/2010

How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading →

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Filed under agile, BPMN, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, method, metrics, process improvement, product quality, productivity, quality, software quality

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01/02/2010

Managing Suppliers Effectively to Deliver Your Project Objectives – Quality and Assessment

I was recently asked about an effective method to manage multiple suppliers on a project.  The client had a number of potential suppliers to engage and wanted to know the best approach to ensure the suppliers deliver what was required. … Continue reading →

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21/01/2010

Improve project efficiency and effectiveness by dealing with quality part 2

OK, so once you have defined the quality activities required for each deliverable, you are now in a position to start identifying quality requirements for the deliverables – hardware, software, documents, scripts. This is where many projects really fall down … Continue reading →

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15/01/2010

Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading →

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Filed under agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates

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24/09/2009

Experiences Reviewing KPI/metric Efficiency Part 2 of 2

C. What data is collected automatically (including tool integration) The only data collected automatically was the defects.  A Microsoft Access based tool was used to record and track defects encountered on the project. Everything else was recorded on paper and … Continue reading →

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Filed under alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, PMO, problems, process improvement, product quality, risk, ROI, software quality

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24/09/2009

Experiences Reviewing KPI/metric Efficiency Part 1 of 2

I’ve spoken a lot about metrics in the past and I was asked by a client to go through the steps involved in reviewing the efficiency of metrics with examples. Using our checklists is cool, but he also wanted some … Continue reading →

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Filed under alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, process improvement, product quality, risk, ROI, software quality

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10/09/2009

Peer Reviews Improve Product Quality and Project Delivery

Shock! They actually work! Peer reviews are an effective tool to improve the quality of deliverables – be they documents, code, tests, presentations, etc.  Yet they are still not used in many companies. Why not? People don’t have the “time” … Continue reading →

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Filed under CMMI, defects, improvement, ISO9001, KPI, method, metrics, organization change, peer reviews, people, problems, process improvement, product quality, project management, ROI, software quality, Uncategorized

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24/08/2009

Reviewing Efficiency & Effectiveness Of Your Company KPI/Metrics Program

Most companies collect various metrics.  But are they the best ones to collect?  How do you know if you are getting good value for the effect expended in collecting and reporting KPIs/metrics? You can use this list to get a … Continue reading →

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Filed under alignment, appraisals, CMMI, defects, improvement, innovation, ISO9126, KPI, metrics, PMO, ROI

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17/08/2009

Practical Steps To Recover From a Project Failure (Project Disaster Recovery)

One of the most difficult things to do is to recovery from project disasters – you know the sort – where EVERYTHING that can go wrong does go wrong. There are four key activities to undertake when recovering from any … Continue reading →

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22/06/2009

A Day in Refactoring Agile Project Process Part 1

8am Breakfast Meeting We’re here with the project team and find ourselves in the local coffeeshop.  Attending is the entire project team (2 BAs, 6 developers, 1 tester, project team lead) and a number of managers and PMO rep. We … Continue reading →

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