Tag Archives: ISO9126

03/10/2010

How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading →

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Filed under agile, BPMN, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, method, metrics, process improvement, product quality, productivity, quality, software quality

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01/02/2010

Managing Suppliers Effectively to Deliver Your Project Objectives – Quality and Assessment

I was recently asked about an effective method to manage multiple suppliers on a project.  The client had a number of potential suppliers to engage and wanted to know the best approach to ensure the suppliers deliver what was required. … Continue reading →

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Filed under alignment, appraisals, attitude, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, KPI, method, metrics, people, PMO, problems, process improvement, product quality, productivity, project management, quality, software quality, templates

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21/01/2010

Improve project efficiency and effectiveness by dealing with quality part 2

OK, so once you have defined the quality activities required for each deliverable, you are now in a position to start identifying quality requirements for the deliverables – hardware, software, documents, scripts. This is where many projects really fall down … Continue reading →

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Filed under agile, alignment, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, metrics, peer reviews, PMO, problems, process improvement, product quality, productivity, quality, software quality, structure

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15/01/2010

Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading →

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Filed under agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates

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24/09/2009

Experiences Reviewing KPI/metric Efficiency Part 2 of 2

C. What data is collected automatically (including tool integration) The only data collected automatically was the defects.  A Microsoft Access based tool was used to record and track defects encountered on the project. Everything else was recorded on paper and … Continue reading →

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Filed under alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, PMO, problems, process improvement, product quality, risk, ROI, software quality

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24/09/2009

Experiences Reviewing KPI/metric Efficiency Part 1 of 2

I’ve spoken a lot about metrics in the past and I was asked by a client to go through the steps involved in reviewing the efficiency of metrics with examples. Using our checklists is cool, but he also wanted some … Continue reading →

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Filed under alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, process improvement, product quality, risk, ROI, software quality

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24/08/2009

Reviewing Efficiency & Effectiveness Of Your Company KPI/Metrics Program

Most companies collect various metrics.  But are they the best ones to collect?  How do you know if you are getting good value for the effect expended in collecting and reporting KPIs/metrics? You can use this list to get a … Continue reading →

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Filed under alignment, appraisals, CMMI, defects, improvement, innovation, ISO9126, KPI, metrics, PMO, ROI

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16/03/2009

A Bubblepoint view of Agile, CMMI and other quality improvements

At Zenkara we’ve seen many companies who have tried improvement after improvement year after year.  Many of these have been applied in parallel e.g. CMMI and ISO9001, CMMI and 6 Sigma, Lean and EFQM and GQM. Yes after a time … Continue reading →

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Filed under agile, CMMI, improvement, people, problems, process improvement, software quality

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20/01/2009

An example of using ISO9126 to measure software quality

We had the good fortune recently of two customers wanting to use ISO9126 as a basis for defining and measuring software product quality. The first was an application and case management system based around Oracle.  This was to be their … Continue reading →

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Filed under defects, improvement, ISO9126, KPI, metrics, people, product quality, software quality

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09/09/2008

How to measure software quality

A model of software product quality that has been around for many years is ISO9126.  It’s never really gained a lot of traction in ICT projects.  One of its issues is the lack of integration with SDLCs, requirements management and … Continue reading →

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Filed under metrics, peer reviews, product quality, software quality

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