Tag Archives: measure software quality

How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading

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Filed under agile, BPMN, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, method, metrics, process improvement, product quality, productivity, quality, software quality

Improve project efficiency and effectiveness by dealing with quality part 2

OK, so once you have defined the quality activities required for each deliverable, you are now in a position to start identifying quality requirements for the deliverables – hardware, software, documents, scripts. This is where many projects really fall down … Continue reading

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Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading

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Filed under agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates

Project Performance KPIs – PMO Effectiveness

Rather than some tirade on why metrics are so great for projects, let’s just list some critical ones: Schedule – Planned vrs Actual – preferably via Earned Value Functional – % designed, implemented, tested, released Delivery on Time – Milestones … Continue reading

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Difference between Efficiency and Effectiveness

I get asked from time to time about the difference between Efficiency and Effectiveness. Of course, there’s the old saying of Efficiency between doing things right and Effectiveness is doing the right things. But it’s easier to understand via an … Continue reading

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Experiences Reviewing KPI/metric Efficiency Part 2 of 2

C. What data is collected automatically (including tool integration) The only data collected automatically was the defects.  A Microsoft Access based tool was used to record and track defects encountered on the project. Everything else was recorded on paper and … Continue reading

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Experiences Reviewing KPI/metric Efficiency Part 1 of 2

I’ve spoken a lot about metrics in the past and I was asked by a client to go through the steps involved in reviewing the efficiency of metrics with examples. Using our checklists is cool, but he also wanted some … Continue reading

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Filed under alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, process improvement, product quality, risk, ROI, software quality

Reviewing Efficiency & Effectiveness Of Your Company KPI/Metrics Program

Most companies collect various metrics.  But are they the best ones to collect?  How do you know if you are getting good value for the effect expended in collecting and reporting KPIs/metrics? You can use this list to get a … Continue reading

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Filed under alignment, appraisals, CMMI, defects, improvement, innovation, ISO9126, KPI, metrics, PMO, ROI

A Day in Refactoring Agile Project Process Part 2

12.30 Lunch We have a great lunch at Tokio’s in Melbourne CBD.  The team highly recommended it as fantastic for the sukiyaki-don and other specialties.  Sounded good and they were right – it was a great experience.  We have a … Continue reading

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Filed under agile, appraisals, audits, CMMI, improvement, innovation, ISO9001, method, organization change, people, PMO, problems, process improvement, startup, strategy, templates

Turn Audits into Learning Experiences

I recently described to a client the method we use to improve the effectiveness of quality audits and assessments. Often after several years of audits within a company, the effectiveness of audits decreases.  Even though an auditor uses their standard-prescribed … Continue reading

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Filed under audits, CMMI, improvement, innovation, ISO9001, method, people, process improvement, software quality