Tag Archives: measuring software quality

How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading

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Filed under agile, BPMN, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, method, metrics, process improvement, product quality, productivity, quality, software quality

Improve project efficiency and effectiveness by dealing with quality part 2

OK, so once you have defined the quality activities required for each deliverable, you are now in a position to start identifying quality requirements for the deliverables – hardware, software, documents, scripts. This is where many projects really fall down … Continue reading

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Filed under agile, alignment, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, metrics, peer reviews, PMO, problems, process improvement, product quality, productivity, quality, software quality, structure

Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading

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Filed under agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates

Peer Reviews Improve Product Quality and Project Delivery

Shock! They actually work! Peer reviews are an effective tool to improve the quality of deliverables – be they documents, code, tests, presentations, etc.  Yet they are still not used in many companies. Why not? People don’t have the “time” … Continue reading

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Filed under CMMI, defects, improvement, ISO9001, KPI, method, metrics, organization change, peer reviews, people, problems, process improvement, product quality, project management, ROI, software quality, Uncategorized

Reviewing Efficiency & Effectiveness Of Your Company KPI/Metrics Program

Most companies collect various metrics.  But are they the best ones to collect?  How do you know if you are getting good value for the effect expended in collecting and reporting KPIs/metrics? You can use this list to get a … Continue reading

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Filed under alignment, appraisals, CMMI, defects, improvement, innovation, ISO9126, KPI, metrics, PMO, ROI

Project Reviews and Alignment With Strategy

How often do we see project healthchecks, appraisals, assessments, audits, reviews, and company breathalyzers where the results are praised by management and then shelved.  Perhaps even with the best of intentions: Management didn’t agree with the findings They didn’t have … Continue reading

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Filed under agile, alignment, appraisals, audits, CMMI, improvement, innovation, method, organization change, people, problems, process improvement, ROI, sales, startup, strategy

The shield of process improvement

One of the more precarious traits of organisations with well-established quality systems (procedures, work instructions etc) is that of using process as a shield.  The quality system is in effect being used against itself.  When asked why they perform a … Continue reading

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A Software Process Improvement Portfolio

Subsequent to my previous post, I thought we could clarify some issues using a Software Process Improvement Portfolio approach.  As noted earlier many methods appear to extol the same virtues and build up a strawman of other methods to differentiate … Continue reading

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Filed under agile, CMMI, defects, improvement, method, peer reviews, process improvement, software quality

A Bubblepoint view of Agile, CMMI and other quality improvements

At Zenkara we’ve seen many companies who have tried improvement after improvement year after year.  Many of these have been applied in parallel e.g. CMMI and ISO9001, CMMI and 6 Sigma, Lean and EFQM and GQM. Yes after a time … Continue reading

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Peer Review checklists and how you could use them

Before we go any further, this post is meant for people who prepare specs, plans, test scripts.  If you don’t, then you probably don’t want to read further. There are lots of ways to conduct a document review: 1.    Do … Continue reading

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Filed under defects, improvement, metrics, peer reviews, people, process improvement