Monthly Archives: August 2009

Reviewing Efficiency & Effectiveness Of Your Company KPI/Metrics Program

Most companies collect various metrics.  But are they the best ones to collect?  How do you know if you are getting good value for the effect expended in collecting and reporting KPIs/metrics? You can use this list to get a … Continue reading

Posted in alignment, appraisals, CMMI, defects, improvement, innovation, ISO9126, KPI, metrics, PMO, ROI | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Practical Steps To Recover From a Project Failure (Project Disaster Recovery)

One of the most difficult things to do is to recovery from project disasters – you know the sort – where EVERYTHING that can go wrong does go wrong. There are four key activities to undertake when recovering from any … Continue reading

Posted in agile, alignment, audits, improvement, innovation, KPI, method, metrics, organization change, PMO, problems, process improvement, strategy, templates | Tagged , , , , , , , , , , , , , , , , , , | 1 Comment

Imagine a Simpler Process

A client recently pointed out to us that we have a recurring theme in our blog posts recently – that of simplifying processes.  This is not surprising as it’s one of our prime company service offerings. Even in a time … Continue reading

Posted in agile, alignment, improvement, innovation, ISO9001, method, organization change, people, PMO, problems, process improvement, product quality, ROI, software quality, strategy, templates | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Recommended Reading

After my tirade yesterday, I was asked for MY recommended reading.  While there are already lots of lists around, here are a few of my favourites: 4 Steps to the Epiphany (Blank) The Mythical Man Month (Brooks) Death March (Yourdon) … Continue reading

Posted in agile, books, improvement, innovation, method, organization change, people, process improvement, software quality, startup | Tagged , , , , , | Leave a comment

Processes for Marketing and Sales Teams (cf ISO9001)

I was asked not too long ago about how to manage the Marketing and Sales processes in a Small to Medium organisation.  They were trying to navigate their way through an ISO9001 audit and were finding it difficult to document … Continue reading

Posted in audits, improvement, ISO9001, people, process improvement, sales, strategy | Tagged , , , , , , , , | Leave a comment

Starting Again?

We recently conducted some seminars on process and methods use (or disuse).  We did a quick poll of the audiences and were quite startled (though not entirely surprised) with the consistency of results. For all of the effort that has … Continue reading

Posted in agile, alignment, CMMI, improvement, innovation, ISO9001, method, organization change, people, problems, process improvement, product quality, software quality, strategy | Tagged , , , , , , , , , , , | 1 Comment