Category Archives: audits

How to run effective customer/supplier (SCM) quality meetings

I was recently asked about how to run effective customer/supplier quality meetings.  I’ve been on both sides of the table representing small and large, simple and complex products and projects. What is the best way to run them?  That depends … Continue reading

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Make your PMO more relevant

Now that the initial PMO wave of enthusiasm has waned, it’s time to drive value through your PMO and make your team more relevant to the organisation. Take some pragmatic steps: Identify specific gaps per project (or subproject) in your … Continue reading

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Manage Your Portfolio of Problems Part 1

Does your team and organization suffer from numerous problems and issues?  Do more issues crop up each time you try to solve something? Managing your problems as a portfolio may help you. One of the keys to improving your team … Continue reading

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Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading

Posted in agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

How to improve your productivity by using structure in your process

Once an organization reaches a certain size (say more then 30 people) it makes sense to set up a little bit of structure behind the way things are done. You often hear the objection “but we don’t need procedures or … Continue reading

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Compliance versus Support – The Chicken and the Egg

To bring some structure and consistency to projects (and business processes in general), audits or QA checks/gates are often performed to assess current practices and to enforce consistency.  But in one of the great ironies, it is often necessary to … Continue reading

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Improve Your Business With A Quality Management System Review

Once in a while it’s good to review your quality/business management system (structure, processes, requirements, etc) – we’ll focus on processes for the moment.  The relevance of processes is critical.  They must be useful to your staff, customers, partners and … Continue reading

Posted in alignment, appraisals, audits, CMMI, improvement, ISO9001, KPI, method, metrics, organization change, people, PMO, problems, process improvement, product quality, risk, ROI, strategy, templates | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment