Category Archives: metrics

Planning for a productive retrospective – 4 steps to better learning

We’ve all been there before – a project that hasn’t gone so well: over budget, late, not meeting everyone’s expectations (project death marches springs to mind).  And of course there are those projects which never actually finish – they simply … Continue reading

Posted in alignment, appraisals, executive, improvement, manager, metrics, organization change, people, problems, process improvement, project management, quality, retrospective, strategy | Leave a comment

Build better templates and improve your life

A bold statement? Perhaps. But if you use effective templates in your projects and operational activities, you can save hours of work each week.  And who couldn’t use a few free hours each week? Most templates are set up with … Continue reading

Posted in alignment, checklist, CMMI, Effectiveness & Efficiency, executive, improvement, method, metrics, organization change, people, PMO, process improvement, productivity, quality, structure, templates | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Do you really need a Project Management Office? (PMO effectiveness metrics)

Why do you have a Project Management Office? What do they do? What value do they add to the company?  Is that their opinion or the business’? If you have a clear definition of your PMO, go and ask some … Continue reading

Posted in alignment, attitude, Effectiveness & Efficiency, executive, improvement, KPI, leadership, metrics, people, PMO, problems, productivity, project management, quality, strategy, structure | Tagged , , , , , , , , , , , , , | 1 Comment

How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading

Posted in agile, BPMN, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, method, metrics, process improvement, product quality, productivity, quality, software quality | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Manage Your Portfolio of Problems Part 1

Does your team and organization suffer from numerous problems and issues?  Do more issues crop up each time you try to solve something? Managing your problems as a portfolio may help you. One of the keys to improving your team … Continue reading

Posted in alignment, attitude, audits, checklist, CMMI, Effectiveness & Efficiency, executive, improvement, innovation, ISO9001, leadership, manager, method, metrics, organization change, people, problems, process improvement, project management, quality, startup, templates | Tagged , , , , , , , , , , , , , , | 2 Comments

Managing Suppliers Effectively to Deliver Your Project Objectives – Quality and Assessment

I was recently asked about an effective method to manage multiple suppliers on a project.  The client had a number of potential suppliers to engage and wanted to know the best approach to ensure the suppliers deliver what was required. … Continue reading

Posted in alignment, appraisals, attitude, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, KPI, method, metrics, people, PMO, problems, process improvement, product quality, productivity, project management, quality, software quality, templates | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Improve project efficiency and effectiveness by dealing with quality part 2

OK, so once you have defined the quality activities required for each deliverable, you are now in a position to start identifying quality requirements for the deliverables – hardware, software, documents, scripts. This is where many projects really fall down … Continue reading

Posted in agile, alignment, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, metrics, peer reviews, PMO, problems, process improvement, product quality, productivity, quality, software quality, structure | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment