Category Archives: software quality

How to run effective customer/supplier (SCM) quality meetings

I was recently asked about how to run effective customer/supplier quality meetings.  I’ve been on both sides of the table representing small and large, simple and complex products and projects. What is the best way to run them?  That depends … Continue reading

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How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading

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Managing Suppliers Effectively to Deliver Your Project Objectives – Quality and Assessment

I was recently asked about an effective method to manage multiple suppliers on a project.  The client had a number of potential suppliers to engage and wanted to know the best approach to ensure the suppliers deliver what was required. … Continue reading

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Improve project efficiency and effectiveness by dealing with quality part 2

OK, so once you have defined the quality activities required for each deliverable, you are now in a position to start identifying quality requirements for the deliverables – hardware, software, documents, scripts. This is where many projects really fall down … Continue reading

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Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading

Posted in agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Compliance versus Support – The Chicken and the Egg

To bring some structure and consistency to projects (and business processes in general), audits or QA checks/gates are often performed to assess current practices and to enforce consistency.  But in one of the great ironies, it is often necessary to … Continue reading

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When to resign and find a better company

Why resign?  It depends on what matters to you.  Many people join the company but leave their boss.  How much does your manager matter? There are loads of books, presentations, articles, websites and standards on building and maintaining a continually … Continue reading

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