Tag Archives: BPMN

How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading

Posted in agile, BPMN, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, method, metrics, process improvement, product quality, productivity, quality, software quality | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

The shield of process improvement

One of the more precarious traits of organisations with well-established quality systems (procedures, work instructions etc) is that of using process as a shield.  The quality system is in effect being used against itself.  When asked why they perform a … Continue reading

Posted in agile, BPMN, CMMI, improvement, method, people, problems, process improvement, software quality, templates | Tagged , , , , , , , , , , , , , , | Leave a comment

A Bubblepoint view of Agile, CMMI and other quality improvements

At Zenkara we’ve seen many companies who have tried improvement after improvement year after year.  Many of these have been applied in parallel e.g. CMMI and ISO9001, CMMI and 6 Sigma, Lean and EFQM and GQM. Yes after a time … Continue reading

Posted in agile, CMMI, improvement, people, problems, process improvement, software quality | Tagged , , , , , , , , , , , , , , | Leave a comment