Tag Archives: KPIs

Do you really need a Project Management Office? (PMO effectiveness metrics)

Why do you have a Project Management Office? What do they do? What value do they add to the company?  Is that their opinion or the business’? If you have a clear definition of your PMO, go and ask some … Continue reading

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How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading

Posted in agile, BPMN, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, method, metrics, process improvement, product quality, productivity, quality, software quality | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Managing Suppliers Effectively to Deliver Your Project Objectives – Quality and Assessment

I was recently asked about an effective method to manage multiple suppliers on a project.  The client had a number of potential suppliers to engage and wanted to know the best approach to ensure the suppliers deliver what was required. … Continue reading

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Improve project efficiency and effectiveness by dealing with quality part 2

OK, so once you have defined the quality activities required for each deliverable, you are now in a position to start identifying quality requirements for the deliverables – hardware, software, documents, scripts. This is where many projects really fall down … Continue reading

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Top 15 Business Improvement Items for the New Year

The following is a list we put together to get someone started in improving their business. Hope you find it useful – they certainly did! 1. Do you have a consolidated list of your current projects?  Is it clear how … Continue reading

Posted in agile, attitude, cashflow, checklist, defects, Effectiveness & Efficiency, improvement, innovation, ISO9001, leadership, manager, organization change, problems, process improvement, productivity, quality, strategy | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading

Posted in agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Compliance versus Support – The Chicken and the Egg

To bring some structure and consistency to projects (and business processes in general), audits or QA checks/gates are often performed to assess current practices and to enforce consistency.  But in one of the great ironies, it is often necessary to … Continue reading

Posted in agile, appraisals, attitude, audits, checklist, CMMI, Effectiveness & Efficiency, executive, improvement, ISO9001, KPI, leadership, manager, method, metrics, organization change, people, PMO, process improvement, project management, software quality, templates | Tagged , , , , , , , , , , , , , , , , , | Leave a comment