Tag Archives: software measures

How to measure software quality – Starting out

Process quality has been very popular over the past two decades.  From CMM and ISO9001 to 6 sigma, Lean, BPM & beyond we have seen a large body of work produced on the premise that “the quality of the process … Continue reading

Posted in agile, BPMN, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, method, metrics, process improvement, product quality, productivity, quality, software quality | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Improve project efficiency and effectiveness by dealing with quality – Part 1

Despite industry efforts over decades of work, many projects and project managers have difficulties in managing quality. Quality management as a discipline has been with us for a long time.  The two best known project management methods – PMBOK and … Continue reading

Posted in agile, audits, checklist, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, ISO9126, KPI, manager, method, metrics, peer reviews, people, PMO, process improvement, product quality, productivity, project management, quality, software quality, structure, templates | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Compliance versus Support – The Chicken and the Egg

To bring some structure and consistency to projects (and business processes in general), audits or QA checks/gates are often performed to assess current practices and to enforce consistency.  But in one of the great ironies, it is often necessary to … Continue reading

Posted in agile, appraisals, attitude, audits, checklist, CMMI, Effectiveness & Efficiency, executive, improvement, ISO9001, KPI, leadership, manager, method, metrics, organization change, people, PMO, process improvement, project management, software quality, templates | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Project Performance KPIs – PMO Effectiveness

Rather than some tirade on why metrics are so great for projects, let’s just list some critical ones: Schedule – Planned vrs Actual – preferably via Earned Value Functional – % designed, implemented, tested, released Delivery on Time – Milestones … Continue reading

Posted in alignment, CMMI, defects, Effectiveness & Efficiency, improvement, ISO9001, KPI, method, metrics, people, PMO, problems, project management, risk, ROI, software quality, templates | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Difference between Efficiency and Effectiveness

I get asked from time to time about the difference between Efficiency and Effectiveness. Of course, there’s the old saying of Efficiency between doing things right and Effectiveness is doing the right things. But it’s easier to understand via an … Continue reading

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Experiences Reviewing KPI/metric Efficiency Part 2 of 2

C. What data is collected automatically (including tool integration) The only data collected automatically was the defects.  A Microsoft Access based tool was used to record and track defects encountered on the project. Everything else was recorded on paper and … Continue reading

Posted in alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, PMO, problems, process improvement, product quality, risk, ROI, software quality | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Experiences Reviewing KPI/metric Efficiency Part 1 of 2

I’ve spoken a lot about metrics in the past and I was asked by a client to go through the steps involved in reviewing the efficiency of metrics with examples. Using our checklists is cool, but he also wanted some … Continue reading

Posted in alignment, CMMI, defects, improvement, ISO9001, ISO9126, KPI, metrics, organization change, people, process improvement, product quality, risk, ROI, software quality | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment